There is a gap between the firm and the applicants due to obvious reasons. The purpose of this scheme is to assist a user to put up his broadband application hassle-free and enable the BSNL to see location-wise applicant density. With more applicants from a location, they can prioritise the deployment or instruct the franchisee to expedite the deployment before some private ISPs allure the applicants.
It has two interfaces:
- A mobile/web app for the applicants
- Dashboard for BSNL
Mobile/Web App
The authorisation is based on Aadhaar number and OTP. The user can select their building location, provide the details and apply. A single Aadhaar user can apply only once. They can edit or delete their application. They can also see the status of the application. 
Dashboard for BSNL
With the dashboard, the firm can get insights on the applicant density in a locality/region/state, the status of a specific application, etc. 
There can be red, green and yellow dots for pending, provided and issue statuses. A map layer of the existing connections may be useful. The UI should be intuitive.